What This Page Covers and How to Use It
This FAQ is organised around the questions that actually come up — account access, local payment steps, wallet verification, withdrawal checks and how our support channels operate. We update it when the platform changes, so what you read here reflects how things work now. For deposits, the three wallet methods we support are bKash, Nagad and Rocket; each has its own account
number shown at the cashier step, and the transfer is confirmed with your wallet PIN just like any other mobile payment. Withdrawals go through a short account verification step before the funds clear to your wallet. If you are in Dhaka or anywhere else in Bangladesh, access and eligibility depend on your local law and the eligible regions we serve. Where an
answer here does not fully cover your situation, the live chat and email paths in our support section will get you a direct reply.
- bKash
- Nagad
- Rocket